Customer feedback forms and Exam Papers are "measuring devices"???
We kid you not. Follow the link to this thread. Somehow we can't help but think that this was not the intended interpretation of clause 7.6 of ISO 9001
Confusion over clause 7.5.2
Perhaps the most poorly understood clause of ISO 9001, the point is demonstrated well by the confusion within this discussion thread. "Validation of Processes for Production and Service Provision" is the old "Special Processes" clause. But what is so special about special processes? Messers Greenaway and Ramaswamy seem to have got their heads round this one and have provided sound advice
What the flip is "design"?
Browse this thread if you needed any demonstration as to how widely the interpretation of what is and is not design is being applied right now. This is a serious problem, as an incorrect call either way has significant implications for the QMS. We particularly hope that ISO 9001:2008 will seek to reduce the potential for varied interpretations
Management Review, O Lord ...
Check out ashers2206 response for a refreshingly frank and intelligent response to the interminably tedious subject of "management reviews". It brings a tear to our eye. The fact that his/her contribution seems to have been roundly ignored by the other contributors bring lots of tears to our eyes, however
When is a requirement not a requirement?
Here's a thread that concerns itself only with the perennial topic of the signature on the Quality Policy statement, but who is right? Well, we can answer that one quite easily. Nobody. There is no requirement in clause 5.3 or anywhere else in ISO 9001 for that matter for a signature on that particular piece of paper. So dare we say "get a life"?
Anyway, point made we suspect. Let's wait and see what happens when the new standard is issued eh? But what is it that is often said "be careful what you wish for?" Do we really want a world free for clumsy and bizarre interpretation of ISO 9001?
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