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Customers are always ... capable blog on the road
Find my guest post here. It's a short post in which we explore the truths and half-truths of various customer service cliches and maxims.
Normal service will resume in a couple of days ...
Keywords:
palma,
maria,
standards,
service,
satisfaction,
quality,
motivation,
Management,
improvement,
experience,
delight,
customer,
care,
branding,
behaviour
Comments
Re: Customers are always ... capable blog on the road
by
Maria Palma
on Tue 22 Apr 2008 06:28 PM BST | Permanent Link
Hi Shaun,
It was fun to have you as a guest! Thanks so much ;) Re: Re: Customers are always ... capable blog on the road
by
shaun sayers
on Thu 24 Apr 2008 08:39 AM BST | Permanent Link
Thanks Maria - you can return the favour sometime
I liked your post of today linking quality and customer service, so maybe something on that theme? Or an update on the Starbucks soap opera - its very interesting and you seem to have an inside view on events Shaun |
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