........ open source intelligent business improvement resources, news & comment compliments of www.capablepeople.co.uk
View Article  Corporate Manslaughter
Follow the link in this article to Chris Baker's excellent summary of current legislation and implications for organisations   more »
View Article  A risk-based approach to internal audit planning
Here's a guest piece from Chris Baker on the subject of using risk to determine the frequency of internal audits. Maybe it's time for a change from the old "intuitive" approach?   more »
View Article  Corporate Governance
Thanks to Chris for this excellent "how to" article on the principles and cornerstones of corporate governance, and the critical attributes of a corporate governance program   more »
View Article  Safe system of work or hazarous by design?
When is a safe system of work not a safe system of work? Read this article relating to the management of air traffic at London Heathrow and make your own mind up   more »
View Article  Making sense of Deming
In this article we recall a chance encounter with a professional gambler who gave a candid insight into the realities of his profession. We always knew that there was a profound management lesson in there somewhere and, today, the penny has dropped. The story actually helps us make sense of one of Deming's most fundamental lessons   more »
View Article  Embedding Risk Management
Time for a useful post on a "7-S" strategy for Embedding Risk Management within the culture of the organisation. Thanks to Chris Baker for this contribution   more »
View Article  Risk and assurance - A business approach to managing quality?
Browsing through a business related discussion board the other day we were suddenly struck by the fact that people have very different ideas of what "quality" is, or should be. Consequently there are quite different attitudes to managing it. This piece explores a couple of these different view points and asks the question "where does business come into it?"...   more »