The first capable customer service award for 2008 goes to ... Amazon
The reason?
They offer to refund the difference on any order you've placed in the last 30 days that has subsequently fallen in price. The good news is that they appear to be good to their word and the system is really, really good
Follow this link to find out how you can get your own money back
The system has some good points
1. They are good to their word
2. Transparent, no quibble
3. Easy-peasy to claim (once you know how, that is)
4. Very, very, very quick response - we got our credit notification within 10 minutes
Any minus points?
1. Only one, really. They don't boast about it or publicise it very well on the site - you really have to know it's there. But can we blame them for that? Probably not
Capable People lurrrrve great service
