Packaging improvement (by John Hunter) an article with a psychological edge to it. Seems the packaging can really affect and influence the way we view the objective physical properties of the product

Trends in customer loyalty programs (by Maria Palma) a short review of where some retailers are going with their loyalty and rewards programs

The super-quick guide to lean manufacturing (by Rob Thompson) a nice little potted intro to this topic with some useful links

Lean six sigma for health care (by Sue Kozlowski) a short and timely guide to implementation of the methodology in the health care profession

Another way of learning to see (by Jon Miller) on the use of imagery in lean training

Boredom's your choice, research suggests (by Dr Ellen Weber) reduce boredom to increase motivation and performance, but here's an article that sheds light on how the process of boredom actually initiates and thrives

System design - make the right thing also the easiest thing (by Shaun Sayers) an examination of some key behavioural criteria for making system compliance much more likely

Lean and six sigma at Amazon (by Peter Abilla) a tiny peek inside the quality philosophy of this highly successful but intensely secretive corporate beast

Thinking outside the wooden pallet (by Mark Wroblewski) a critical examination of the role traditional materials management methods on efficiency and work flow

Subliminal creativity, courtesy of Apple (by Kevin Meyer) is it really feasible that we can stimulate creativity subliminally by the subtle placement of the Apple logo around the workplace?

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