Seasons greetings to everyone who has read and supported this blog over the past 4 years. It started as a hobby and has grown into … a hobby. That said, it has brought me in touch with a range of very nice, intelligent and interesting people so, for that reason alone, it has been worthwhile

To add a little festive cheer to your lives, I have linked to this wonderful example of dynamic incident management. To appreciate it in all its splendour, you have to have the sound turned up so you can hear the commentary

Meantime, I wish you all a happy, healthy and prosperous 2012. Please don’t worry that the world will end. It won’t. The Mayan calendar only had 360 days so, given that they clearly could not even accurately predict the end of a solar year, the chances of them being any more successful predicting the end of days I would say is remote

Shaun