Every now and again you get a nice topical little story that emphasises quite conveniently a key quality principle. Rolls Royce find themselves in the eye of the storm right now regarding the apparent failures in the engines that they have supplied to power the A380 jet

Here’s the story from the BBC website

In this story we are told that the problem (the resulting remedial action, not including the bad publicity) is likely to affect Rolls Royce’s profits for the year by between 4 and 5%. It is stories like this that make my life as a quality management blogger easy

I mean, what more do I have to say… ?